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Frequently Asked Questions
Ordering
What is your return/exchange policy?
In the highly unlikely event that you'll want to exchange something that you've bought from DoodleShirt, you can simply return the merchandise that you purchased for a full refund - no questions asked.
Can I cancel my order?
Yes, as long as we haven't shipped it yet! Just let us know and we'll refund your purchase. If it's already been shipped, you can take advantage of our full refund exchange policy.
How do I resolve a problem with my order?
If you have an questions or problems with your order, simply contact us and a member of our staff will respond to you as quickly as possible to resolve your issue.
Do you take wholesale orders?
We do, with certain restrictions. Contact us for more details.
Is there a discount on bulk orders?
Yes, with certain restrictions. Contact us for more details.
Payment
What payment methods do you accept?
Our payemnts are processed by PayPal, so we accept any methods of payment accepted by them (this includes all major credit cards)
Is your site secure to use my credit card?
Sure thing! You can verify our GoDaddy secure site certificate in the lower-left portion of this page, and rest assured that our payments are processed by PayPal.
Shipping
What shipping options are available and how much do they cost?
First Class Mail (7-10 business days) - $4.75 for the first item and $1.75 for each additional item.
Priority Mail (3-5 business days) - $5.50 for the first item and $2.25 for each additional item.
Do you ship internationally?
Yes we do! Rates are: First Class Mail (1-3 weeks) - $7.95 for the first item and $2.50 for each additional item.
Priority Mail (1-2 weeks) - $9.25 for the first item and $3.25 for each additional item.
Product
What is the quality of your t-shirts?
We use 100% cotton shirts made by American Apparel
What kind of printing is done on your t-shirts
How do I take care of my t-shirts?
Follow manufacturer's directions for care and handling of your t-shirt. Our t-shirts are 100% cotton, hence there is a possiblity of a them shrinking a little. Wash with like colors in cold water.
Size
What size should I order?
Click here to see a detailed and visual size chart.
Other interesting stuff
I am a designer and want to submit a design, how do I do that?
First thing's first - awesome! If you haven't already done so, Register for Free to create a profile on our site. Then hit up the submit design page with a PNG of your design. We'll take a look at it and make sure that it meets the standards of the site, and get in contact with you regarding commission and original artwork. It's really pretty easy.
Do you have an affiliate program?
Glad you asked - yes, we do! If you haven't already done so, Register for Free to create a profile on our site (that's also how you'll log into your affiliate program) - then, all you have to do is contact us and let us know that you're interested in the affiliate program. We'll handle the rest.
Are you looking for models?
Always! Think you've got what it takes to model some of the most awesome shirts on the Internet? Send us an e-mail and let us know - we'll contact you with information about compensation and such.
I am a photographer, do you need my services?
We might! Depending on where you're located in conjunction with our models, we're always looking for talented photographers. Send us an e-mail and let us know - we'll contact you so that you can send us some of your work!
Can I upload my picture with a doodle shirt on and get a discount?
When you upload a design to DoodleShirt, you're giving us the rights to print that shirt and sell it to the public. Designers are awarded a discount on any shirts that they have designed - so the short answer is yes!
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